Privacy Policy

1. Who we are

Landymore Living is operated by ANTHONY, SALLY LANDYMORE, ABN 21 105 990 228, at 69 Charles St, Fitzroy VIC 3065, Australia. For privacy questions, access or correction requests, or complaints, email team@landymore.net.

2. Information we collect

When you send an enquiry, we collect your name, email, optional telephone number, message and acknowledgement of this policy. Our hosting services may record technical information such as IP addresses, request times, browser information and errors. Please do not include passport numbers, banking information or sensitive personal information in this form.

3. How we use information

We use enquiry information to respond, understand your relocation needs and discuss or arrange services you request. Technical information helps deliver the website, protect the form and investigate failures. Submitting an enquiry does not subscribe you to marketing.

4. Service providers and disclosure

Our website hosting and email providers process information to deliver these services. We may disclose relevant details to a service provider where needed to fulfil an arrangement you request, or where required or authorised by law. We do not sell enquiry information. Before sharing details with a new relocation partner, we will discuss the proposed arrangement with you.

5. Overseas handling

If your request involves an overseas provider, we will explain the proposed disclosure before arranging it. Hosting and email infrastructure may involve processing outside Australia. Contact us for information about the providers used for your enquiry; we will clarify relevant destinations before any additional service arrangement.

6. Storage and retention

Enquiries are delivered to our business mailbox. The website does not create a separate customer database. We retain correspondence as needed to respond, provide agreed services, maintain relevant business records and meet legal obligations. You can ask us to delete information we no longer need, subject to applicable record-keeping requirements. Form protection also records temporary request counters against a hashed network address; counters expire after one hour and are pruned during later submissions.

7. Your choices and complaints

Email team@landymore.net to request access, correction or deletion, or to explain a privacy concern. We may need to verify your identity before disclosing or changing records. We will review your complaint and respond. If unresolved, you can contact the Office of the Australian Information Commissioner at oaic.gov.au, where the complaint falls within its jurisdiction.

8. Policy updates

We may update this policy when our services or data practices change. The date shown on this page identifies this version.

ANTHONY, SALLY LANDYMORE · ABN 21 105 990 228
69 Charles St, Fitzroy VIC 3065, Australia
team@landymore.net